By purchasing this live stream you are agreeing to our terms and conditions which can be found here

Frequently Asked Questions

I've paid for a ticket but I'm being asked again, how do I watch?
Click "I already have a ticket" and use the password included in your confirmation email

I've not received my confirmation email, what can I do?
If you can't see an email with the subject "Redcar Bears Live Stream Ticket" please check your spam/junk folder. If you still haven't received one, contact us at and we will check your details for you.

Can I watch it on my Smart TV?
Yes, head to using your Smart TV browser. If you've already purchased a ticket simply enter the password included in your confirmation email.

Can I watch on two devices?
No. The stream is blocked for use on only one device at a time. You may receive the message "streaming on another device please wait 5 minutes" make sure you have closed the stream on your previous device and refresh.

It's 7pm where is the stream?
We will be live around 7:20pm from the track. Until then a graphic will display to allow your stream to settle, and for any issues to be resolved.

Can I watch the meeting later?
Each ticket purchase will allow you to watch the meeting live. Once the meeting ends, the recording will be available for approximately 48 hours to be watched back.

How can I pay?
The stream has an automated ticket purchase you will see above. Chose your payment method from either card payments or PayPal. Once payment has been made the stream will be available.

The stream is buffering lots, how can I fix this?
If the stream is buffering, it is most likely an issue with your internet speed. Try clicking the "cog" symbol and changing your resolution to "360". The quality will be reduced but it should help your stream to run smoothly.

If you have any issues with your stream, please don't hesitate to contact us at however please understand technical guidance may be difficult during the meeting. We will endeavour to assist with your issues for future streams.